Billing Run for Jun 20 running more slowly than normal

Incident Report for Stax Bill

Resolved

The billing run for Jan 20 has completed. There are no known problems associated.

Posted Jan 20, 2024 - 20:33 EST

Monitoring

Billing run is running still and expected to complete today.

Posted Jan 20, 2024 - 13:44 EST

Update

We are continuing to investigate this issue.

Posted Jan 20, 2024 - 11:06 EST

Investigating

Processing of the Billing Run for Jan 20 is running more slowly than normal. The engineering team is working on solutions to processing delays. Some of the billing for Jan 20 had already finished.

Posted Jan 20, 2024 - 10:45 EST

This incident affected: Admin Interface.