Stax Bill Status Page
All Systems Operational
API ? Operational
90 days ago
99.91 % uptime
Today
Webhook Operational
90 days ago
100.0 % uptime
Today
Admin Interface ? Operational
90 days ago
99.98 % uptime
Today
Hosted Checkout Pages Operational
Transparent Redirect Operational
Self Service Portal Operational
Third Party Integrations Operational
Salesforce Operational
Avalara Operational
Netsuite Operational
Quickbooks Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Past Incidents
Jun 14, 2024

No incidents reported today.

Jun 13, 2024

No incidents reported.

Jun 12, 2024
Resolved - The root cause of the API issues has been isolated and removed. At this time, all API and related functions appear normal.
Jun 12, 19:20 EDT
Update - At this time the Stax Bill team is still actively working on this issue. The full team is involved, along with some network specialists from our parent company.
Jun 12, 17:11 EDT
Update - We are continuing to investigate this issue.
Jun 12, 14:50 EDT
Update - We are continuing to investigate this issue.
Jun 12, 13:20 EDT
Update - The API outage may also cause the Payment Method form to fail to load completely. This an happen in the Stax Bill UI and on all Portals.
Jun 12, 12:40 EDT
Update - At this time, there are reports of failures of certain functions in the Salesforce / Stax Bill integration, which are likely related to the original API issue. Send to Fusebill function and opening of Stax Bill iFrames from Salesforce are affected. Certain Hubspot functions may also be affected.
Jun 12, 11:46 EDT
Investigating - The Stax Bill API is currently experiencing a degradation in performance. Stax Bill's interface, Self Serve Portals, Offerings pages, and so forth are not directly affected.
Jun 12, 09:11 EDT
Jun 11, 2024

No incidents reported.

Jun 10, 2024

No incidents reported.

Jun 9, 2024

No incidents reported.

Jun 8, 2024

No incidents reported.

Jun 7, 2024

No incidents reported.

Jun 6, 2024

No incidents reported.

Jun 5, 2024

No incidents reported.

Jun 4, 2024
Completed - The scheduled maintenance has been completed.
Jun 4, 07:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 4, 06:30 EDT
Scheduled - Fusebill will be performing application updates. Access to Fusebill services may be impacted during this timeframe.
May 28, 12:56 EDT
Jun 3, 2024

No incidents reported.

Jun 2, 2024

No incidents reported.

Jun 1, 2024

No incidents reported.

May 31, 2024

No incidents reported.