Resolved -
The backlog of Billing operations has now completed for all production accounts.
Mar 22, 11:17 EDT
Monitoring -
The problem with the billing run has been addressed and the backlog is catching up now. We expect that it will catch up and finish all outstanding billing operations in 1 to 2 hours.
We will post again once the process is finished.
Mar 22, 10:47 EDT
Investigating -
At this time Stax Bill is working on an issue with our automated Billing service. Actions related to subscription renewal, including Invoice Creation and Payments are failing to complete for some accounts. We are actively working on this issue and will update here as
Mar 22, 10:32 EDT